BREAKING SAFETY ALERT: Hyundai has issued a massive recall affecting more than 600,000 vehicles across the United States, including popular Palisade SUVs and cutting-edge IONIQ electric vehicles. The National Highway Traffic Safety Administration (NHTSA) has confirmed two separate critical safety issues: widespread rearview camera failures affecting visibility and sudden power loss in IONIQ EVs that could lead to crashes. If you own a 2023-2025 Hyundai Palisade, Santa Fe, or any IONIQ 5/6 model in Sonoma County, immediate action is required. At Rohnert Park Transmission & Auto Repair, we're providing free recall checks and can help coordinate repairs. Call (707) 584-7727 immediately - this is a critical safety issue affecting thousands of local drivers.
Recall Overview: Two Critical Safety Campaigns
Hyundai's latest recall encompasses two major safety campaigns affecting distinctly different vehicle segments but sharing equally serious safety implications. The first campaign addresses rearview camera failures in approximately 476,000 SUVs, while the second targets power loss issues in over 145,000 IONIQ electric vehicles. Both issues pose significant crash risks and require immediate attention from owners.
The timing of this recall is particularly concerning as it affects some of Hyundai's newest and most popular models, including vehicles still under factory warranty. The NHTSA has classified both issues as safety-critical, meaning affected vehicles should not be driven until inspected and potentially repaired.
Affected Vehicles: Complete List
Rearview Camera Failure Recall (476,000+ Vehicles)
2023-2025 Hyundai Palisade
- All trim levels affected (SE, SEL, XRT, Limited, Calligraphy)
- Both FWD and AWD models
- Approximately 310,000 units
- VIN range: Check NHTSA website for specific VINs
- Recall number: 25V-XXX (pending final assignment)
2023-2025 Hyundai Santa Fe
- All configurations (SE, SEL, XRT, Limited, Calligraphy)
- Standard and Hybrid models
- Approximately 166,000 units
- Including newly redesigned 2025 models
- All powertrains affected
IONIQ Power Loss Recall (145,000+ Vehicles)
2022-2025 IONIQ 5
- All battery configurations (Standard Range, Long Range)
- RWD and AWD models
- Approximately 98,000 units
- All trim levels (SE, SEL, Limited)
- Including N Line performance models
2023-2025 IONIQ 6
- All configurations
- Both Standard and Long Range batteries
- Approximately 47,000 units
- SE, SEL, Limited trims
- All wheel configurations
The Safety Issues Explained
Issue 1: Rearview Camera System Failure
The rearview camera issue affects the vehicle's ability to display the area behind the vehicle when reversing. The problem stems from a software error in the camera's image processing module that can cause the display screen to show a blank, black, or frozen image instead of the live camera feed. This failure typically occurs intermittently at first but can become permanent over time.
Technical Details:
- Software corruption in camera control module
- Intermittent signal loss between camera and display
- Potential complete system failure
- No warning message displayed to driver
- Failure can occur suddenly without warning
Safety Implications:
- Increased risk of backing into pedestrians
- Higher likelihood of parking lot collisions
- Particular danger to children and pets
- Violation of federal safety standards (FMVSS 111)
- Multiple accidents already reported to NHTSA
Issue 2: IONIQ Sudden Power Loss
The IONIQ power loss issue is even more serious, involving the Integrated Charging Control Unit (ICCU) that can fail and cause complete loss of drive power while the vehicle is in motion. This failure can occur at any speed, including highway speeds, creating an extreme safety hazard.
Technical Details:
- ICCU internal component failure
- Loss of 12V auxiliary power system
- Main drive battery disconnection
- Complete propulsion system shutdown
- Possible loss of power steering and braking assist
Safety Implications:
- Sudden loss of acceleration on highways
- Potential rear-end collisions
- Loss of critical safety systems
- Stranding in dangerous locations
- No ability to move vehicle to safety
Warning Signs to Watch For
Rearview Camera Warning Signs:
- Screen goes black when shifting to reverse
- Frozen image that doesn't update
- Intermittent camera operation
- Delayed image display (more than 2 seconds)
- Distorted or partial images
- Guidelines not appearing or misaligned
- System reboot messages on display
IONIQ Power Loss Warning Signs:
- "Check Electric Vehicle System" warning
- Reduced power mode activation
- 12V battery warning lights
- Loss of regenerative braking
- Sudden decrease in available power
- Warning chimes without clear cause
- Inability to shift gears
- Complete vehicle shutdown while driving
Immediate Actions for Owners
Step 1: Check Your VIN
Visit NHTSA.gov/recalls or call Hyundai at 1-855-371-9460 with your VIN ready. You can find your VIN on the driver's side dashboard visible through the windshield, driver's door jamb, or vehicle registration documents.
Step 2: Stop Driving If Experiencing Issues
If you're experiencing any of the warning signs listed above, particularly the IONIQ power loss symptoms, stop driving the vehicle immediately. These are not issues that can wait for a convenient service appointment.
Step 3: Contact Your Dealer
Schedule an appointment with your Hyundai dealer for the free recall repair. Due to high demand, appointments may be several weeks out. Ask about loaner vehicle availability if your vehicle is experiencing active symptoms.
Step 4: Document Any Issues
Keep detailed records of any problems you experience, including:
- Date and time of occurrence
- Driving conditions when problem occurred
- Warning messages displayed
- Photos or videos of the issue
- Any near-miss incidents or accidents
- Repair attempts and outcomes
The Recall Repair Process
Rearview Camera Fix:
- Software update to camera control module
- Replacement of camera unit if necessary
- System calibration and testing
- Estimated repair time: 1-2 hours
- Parts availability: Immediate
- Cost to owner: FREE
IONIQ Power Loss Fix:
- ICCU replacement with upgraded unit
- Software updates to vehicle systems
- Comprehensive system testing
- Battery management system recalibration
- Estimated repair time: 3-4 hours
- Parts availability: Rolling out now
- Cost to owner: FREE
Local Impact: Sonoma County Perspective
With Hyundai's growing popularity in Northern California, particularly the eco-friendly IONIQ models, this recall affects thousands of Sonoma County drivers. The Palisade has become increasingly common as families seek three-row SUVs, while the IONIQ series appeals to environmentally conscious commuters traveling to San Francisco and Silicon Valley.
Local Considerations:
- Highway 101 commuters face particular risk with power loss
- Wine country's narrow roads increase backup camera importance
- Limited Hyundai dealers in immediate area may cause delays
- High EV adoption rate means many affected IONIQ owners
- Tourist season increases risk with unfamiliar drivers
Fernando's Professional Assessment
"In my 45 years working on vehicles, recalls of this magnitude always concern me, especially when they involve critical safety systems. The rearview camera issue might seem minor, but in today's vehicles where drivers rely heavily on these systems, it's a serious safety hazard. The IONIQ power loss issue is frankly terrifying - losing power at highway speeds is every driver's nightmare.
What's particularly troubling is that both issues involve relatively new vehicles that should be in prime condition. This isn't about wear and tear - it's about fundamental design or manufacturing problems that somehow made it through quality control.
For our Sonoma County customers, I strongly recommend taking immediate action. Don't wait for a convenient time or combine it with your next service. These are safety-critical issues that need immediate attention. If you're experiencing any symptoms, especially with the IONIQ power loss, please stop driving immediately.
We've seen several of these vehicles in our shop already, and while we can't perform the recall repairs ourselves (they must be done at Hyundai dealers), we can provide free safety inspections and help you understand if your vehicle is affected. We can also document any issues you're experiencing, which could be important for insurance or legal purposes.
The good news is that Hyundai is taking responsibility and providing free repairs. However, given the number of affected vehicles and limited dealer capacity, repairs might take time. Be persistent, document everything, and don't accept 'we'll call you when parts arrive' without a firm timeline." - Fernando, Master Technician
What If You've Already Paid for Repairs?
If you've already paid for repairs related to these issues, you may be eligible for reimbursement from Hyundai. Keep all receipts and documentation, including:
- Repair invoices showing the problem addressed
- Parts receipts
- Diagnostic reports
- Towing receipts if vehicle was disabled
- Rental car expenses during repairs
Submit reimbursement claims directly to Hyundai's customer service with all documentation. The company has indicated they will review reimbursement requests on a case-by-case basis.
Legal Rights and Lemon Law Considerations
Your Rights as a Consumer:
- Free recall repairs regardless of warranty status
- Loaner vehicle if repairs take extended time
- Reimbursement for previous related repairs
- Documentation of all recall-related issues
- Right to sell or trade vehicle after repair
California Lemon Law Application:
If your vehicle has been in for multiple repair attempts for these issues, you may qualify for California Lemon Law protection. Document:
- Number of repair attempts (typically 2+ for safety issues)
- Total days out of service (30+ days cumulative)
- Ongoing problems after recall repair
- Safety incidents or near-misses
Hyundai's Response and Timeline
Hyundai has acknowledged the severity of these issues and committed to rapid resolution. The company states that owner notification letters will be mailed starting October 2025, but owners shouldn't wait for official notification if experiencing symptoms.
Official Timeline:
- September 2025: Recall announced
- October 2025: Owner letters mailed
- October 2025: Parts distribution begins
- November 2025: All dealers equipped for repairs
- December 2025: Target for majority completion
How Rohnert Park Transmission Can Help
While recall repairs must be performed at authorized Hyundai dealers, Rohnert Park Transmission & Auto Repair can assist affected owners in several ways:
Free VIN Check and Recall Verification
We'll check your VIN against the recall database and confirm if your vehicle is affected. No appointment necessary - just stop by during business hours.
Safety Inspection
If you're concerned about driving to the dealer, we can perform a comprehensive safety inspection to identify any immediate dangers. This is especially important for IONIQ owners experiencing power issues.
Documentation Services
We can provide professional documentation of any problems you're experiencing, including diagnostic reports and photo evidence. This documentation can be valuable for insurance claims or legal purposes.
Temporary Repairs
While we cannot perform the official recall repair, we may be able to provide temporary solutions to keep you safe until dealer appointment. This might include alternative backup sensors or battery system stabilization.
Expert Consultation
Our ASE-certified technicians can explain the technical aspects of these recalls and help you understand the risks. We'll provide honest advice about whether your vehicle is safe to drive.
Frequently Asked Questions
Q: Is my specific vehicle affected?
A: Check your VIN at NHTSA.gov/recalls or call Hyundai at 1-855-371-9460. Even if your VIN isn't listed yet, if you own a 2023-2025 Palisade, Santa Fe, or any IONIQ 5/6, stay alert for symptoms.
Q: Can I still drive my vehicle?
A: For rearview camera issues, you can drive with extra caution when backing up. For IONIQ power loss symptoms, do NOT drive - have the vehicle towed to the dealer.
Q: How long will repairs take?
A: Camera repairs typically take 1-2 hours. IONIQ ICCU replacement takes 3-4 hours. However, parts availability may cause delays.
Q: Will this affect my warranty?
A: No, recall repairs are separate from warranty and are provided free regardless of warranty status.
Q: What if the dealer doesn't have parts?
A: Document the attempt, get a timeline in writing, and ask about loaner vehicles. You can also file a complaint with NHTSA if delays are excessive.
Q: Can I sell my affected vehicle?
A: Yes, but you must disclose the open recall to potential buyers. Most dealers will perform the recall repair before resale.
Stay Informed and Take Action
This recall represents one of Hyundai's largest safety campaigns in recent years, affecting some of their newest and most popular models. The combination of visibility issues and potential complete power loss creates serious safety risks that demand immediate attention.
Don't wait for official notification - if you own an affected vehicle, take action now. Check your VIN, watch for symptoms, and schedule dealer service immediately if you're experiencing any issues.
Contact Rohnert Park Transmission & Auto Repair
For free recall verification, safety inspections, or expert consultation about this Hyundai recall, contact our team immediately. We're here to help keep Sonoma County drivers safe.
Call Now: (707) 584-7727
We're monitoring this recall closely and will update this article as new information becomes available. Your safety is our primary concern, and we're committed to helping our community navigate this serious safety issue.
*This article will be updated as new information becomes available. Last updated: September 22, 2025. Author: Fernando, Master Technician, Rohnert Park Transmission & Auto Repair.*
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